How to get out of VAT special table step by step guide

How to Get Off the KRA VAT Special Table — Step-by-Step Guide

Being placed on the KRA VAT Special Table can feel like your business just hit a wall.

✅ You can’t file VAT
🚫 Clients can’t claim VAT from your invoices
⚠️ KRA may see you as high risk or non-compliant

But there’s a way out — if you follow the correct process and provide the right documents.

Here’s a clear, updated guide for businesses that want to be removed from the Special Table.


🧾 Step 1: Confirm You’re On the List

You’ll know you’ve been flagged when:

  • Clients say your PIN was rejected
  • Under the PIN checker tab, you VAT status read non compliant
  • You get an error message in iTax like:

“This PIN is currently under review due to VAT irregularities…”


📌 Step 2: Understand Why You Were Flagged

Reason You Were FlaggedWhat It Means
Nil VAT Returns (6+ months)You reported zero sales, yet clients claimed input VAT from your PIN
No eTIMS/TIMsYou haven’t migrated to the new invoice system
Unpaid ReturnsYou filed VAT but didn’t pay for several months
No VAT Returns FiledComplete non-filing for 6+ months
Suspected FraudInvolvement in fake invoices, fraud rings, or audit red flags

📂 Step 3: Gather Required Documents

KRA may ask you to bring:

  1. CR12 document (for companies)
  2. Director ID/passport/alien card
  3. Business permit
  4. Tax Compliance Certificates (for all directors)
  5. Tax Rep letter (if company has foreign directors)
  6. Updated contact details: phone, email, address
  7. Utility bills, rent agreement, or lease documents
  8. Sample invoices or contracts
  9. eTIMS onboarding proof
  10. Site visit report (done by KRA officer)

🧠 Bring both soft and printed copies to your local Tax Service Office (TSO).


🧾 Step 4: Visit the KRA Tax Service Office (TSO)

  • Head to your KRA TSO
  • Ask to speak to a account manager
  • Explain that you’re seeking removal from the VAT Special Table
  • Present your documents and be prepared to answer questions about your business

🔍 Step 5: What KRA Officials Will Do

KRA officers will:

  • ✅ Match your CR12 and director IDs
  • ✅ Interview you and record signed notes
  • ✅ Verify your physical location through a site visit
  • ✅ Call and email your contact details to confirm validity
  • ✅ Use KRA’s internal tools to check for:
  • Related non-compliant companies
  • Past fraud investigations
  • eTIMS registration status

📌 If your contact info doesn’t work, or if linked companies are non-compliant — your request will be declined.




🎁 FREE Download: VAT Special Table Removal Checklist

Don’t miss a step — get our simplified PDF checklist that walks you through how to remove your business from the KRA VAT Special Table, based on official guidelines. 📥 Download the Checklist Now

💬 Need help with the process? We at Ushuru.com can assist you step-by-step to get your business removed from the VAT Special Table and back on track.
Reach out via our contact page or book a consultation.



📤 Step 6: Submit Your Removal Request

If all documents check out, KRA will allow you to:

  • Submit a formal removal request
  • Wait for internal approval (takes ~7–30 days)

✅ Final Step: Confirm and Resume Filing

Once approved:

  • Your PIN will be unblocked in iTax
  • Clients can claim VAT from you again
  • You can resume filing returns normally

📌 How to Stay Off the Special Table in Future

✅ File all VAT returns on time
✅ Pay VAT due — avoid filing returns without payments
✅ Migrate to eTIMS and issue valid tax invoices
✅ Keep accurate records
✅ Don’t issue backdated or fake invoices


At Ushuru.com, we make complex tax rules simple for Kenyan freelancers, side hustlers, and small businesses.

📩 Bookmark us, share this guide, and follow for tools to keep your PIN clean and your business running smoothly.

Leave a Comment

Your email address will not be published. Required fields are marked *